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Online Banking

Experience a New Level of Support

The personalized service you are used to is now only a click away.

Connect with us in more ways than one!

Managing your accounts, cards, and loans is now simpler than ever with our new digital support service! Experience the ease of real-time communication tools designed to enhance your remote banking experience—bringing us closer, even when we’re apart.

How it works:

Find and click on our widget that says "Let's Talk!" on the bottom right of the screen on our website, Online Banking, Mortgage Center, and Applications platforms. Once you start a live chat, you can enjoy the features listed below.

Live Chat

For general inquiries, type up your question to receive a quick response from us. For account specific questions, we will verify your identity via audio to ensure account security.

Request a Phone Call

Need to speak with us but can't call in? You can request a call directly to your phone, whether your line is domestic or international - just leave your number and we will call you! With this method, we'll connect with you in the same amount of time if you were to call us.

File Sharing

You can also send us documents and images needed to complete applications or to update your information by simply uploading the file saved on your device.

Co-Browsing

While live chatting, we offer on-screen guidance and navigation assistance for opening accounts, filling out forms, finding information on our website and much more! We will walk you through the platform while looking at your screen and show you exactly where to click.

Connect with us in more ways than one!

Managing your accounts, cards, and loans is now simpler than ever with our new digital support service! Experience the ease of real-time communication tools designed to enhance your remote banking experience—bringing us closer, even when we’re apart.

How it works:

Find and click on the chat icon widget on the bottom right of the screen on our website, Online Banking, Mortgage Center, and Applications platforms. Once you start a live chat, you can enjoy the features listed below.

Live Chat

For general inquiries, type up your question to receive a quick response from us. For account specific questions, we will verify your identity via audio to ensure account security.

Request a Phone Call

Need to speak with us but can't call in? You can request a call directly to your phone, whether your line is domestic or international - just leave your number and we will call you! With this method, we'll connect with you in the same amount of time if you were to call us.

File Sharing

You can also send us documents and images needed to complete applications or to update your information by simply uploading the file saved on your device.

Co-Browsing

While live chatting, we offer on-screen guidance and navigation assistance for opening accounts, filling out forms, finding information on our website and much more! We will walk you through the platform while looking at your screen and show you exactly where to click.

Manage your accounts anytime, anywhere.

Download our mobile app.

Manage your accounts anytime, anywhere.

Download our mobile app.

Manage your accounts anytime, anywhere.

Download our mobile app.

Contact Us Icon surrounded in white and blue circle

Need assistance? We're here to help.

Need assistance? We're here to help.

Need assistance? We're here to help.

UNCLE Logo - Dark Grey
2100 Las Positas Court
Livermore, CA 94551
(925) 447-5001
Routing # 321173072

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. NMLS ID 729232.
Rates shown are current as of September 15th, 2024

Uncle Credit Union BBB Business Review